Contact us
No endless form: one email address, or the support area built into the app. Every message is read and gets a personal reply.
For a question about the service, your subscription, a request concerning your data, or if you cannot access your account.
contact@lumohub.euAlready a customer? The Support area gathers the frequent questions, an assistant available on every plan, and a request sent to the team along with the history of your exchanges.
Open support →The service is published by:
Atlas Digital SRLBoulevard du Roi Albert II 4, 1000 Bruxelles, Belgium
Legal form, company number and VAT number: see the legal notice.
Handling is the same on every plan — Starter, Pro and Expert. Every request sent from the app gets a personal reply, and you are notified by email as soon as it arrives; the history of your exchanges stays available in your support area. We do not advertise a guaranteed response time: we would rather promise nothing than promise something we cannot keep.
Before you write to us
Three questions come up more often than the rest — the answer may already be here.
How does the free trial work?
What does each plan include?
Where is my data hosted?
Publisher identity, how your data is processed, and the terms of use of the service: